Privacy policy.

Compliant with India's Digital Personal Data Protection Act, 2023 (DPDP). Plain language.

What we collect

Your IP address — hashed with a server-side pepper (SHA-256, truncated to 32 chars). The original IP is never stored. We use the hash to rate-limit submissions and to count unique reactions on grievances.
Your WhatsApp number — only if you opt into the Notify-me feature (Plan 6, coming soon). Stored as a SHA-256 hash for de-duplication + encrypted (AES-GCM) for actually sending the alert. Purged 30 days after your subscription resolves.
Grievance text — what you publicly post in the Janta Darbar. This is intentionally public.
Anonymous usage data — via Umami (self-hosted, no cookies, no cross-site tracking). Aggregate page-view counts only.

Names, emails, addresses — none of it is asked for.
Cookies for tracking — we use no advertising or analytics cookies. Cloudflare Turnstile sets one functional cookie to prevent bot abuse; it does not track you across sites.
Browser fingerprints, GPS, anything beyond what's listed above.

Delete your alerts: a /delete-my-data page is on the way (Plan 6) — you'll enter your WhatsApp number, verify via OTP, and we purge.
Request your data: email hi@downtimebhavan.in. Since we don't store identifying info beyond the hashes, there's not much to send.
File a complaint with the Data Protection Board of India if you believe we've violated DPDP.

IP hashes: 30 days, then purged.
Phone numbers: 30 days after subscription resolves (alert fires, you cancel, or you delete).
Grievance text: retained indefinitely as public content.
Uptime measurements: retained indefinitely as the public record.

Last updated: 28 May 2026. Material changes will be announced via the homepage banner with at least 7 days' notice.